Articles on: Account & Billing

How to cancel your services

How to Cancel a Service in the Billing Area

If you are a customer of our game server hosting service and need to cancel one of your services in the billing area, you can follow these simple steps to ensure a smooth cancellation process. Whether you are discontinuing a game server or any other service, the billing area provides an easy-to-use interface for managing your accounts.

Step 1: Log In to Your account

Access the billing area: Open your web browser and go to Click on the "Client Login" or "Billing" link to access the client area. You will need your billing area login credentials to proceed.

Login: Enter your email and password to log in to your billing area.

Step 2: Navigate to the Services Section

Dashboard: Once logged in, you will be taken to your dashboard. In the top navigation menu, click on the "Services" or "My Services" option. This will take you to a page where you can view all your active services.

View Services: You will see a list of all your active services, including your game server hosting plans.

Step 3: Locate the Service to Cancel

Identify Service: Browse through the list of services to find the one you want to cancel. Click on the service name or the "Manage" button associated with the service.

Step 4: Initiate the Cancellation

Cancellation Options: In the service management page, look for the cancellation or termination options. These options may vary depending on our specific policies.

Cancellation Request: Click on the "Cancel" or "Request Cancellation" button. You may be asked to provide a reason for the cancellation.

Confirmation: Follow the on-screen prompts to confirm your cancellation request. Review the details to ensure accuracy.

Step 5: Verify Cancellation

Cancellation Confirmation: After submitting your cancellation request, you will typically receive a confirmation message. This message may include information about any refund policies or final billing details.

Check for Email: You might also receive an email confirming your cancellation request. Be sure to check your email for any additional instructions or information.


Cancelling a service in the billing area is a straightforward process, and it ensures that you have control over your billing and services. If you have any questions or encounter any issues during the cancellation process, don't hesitate to reach out to our support team for assistance.

Please note that our specific cancellation policies, refund procedures, and terms of service may apply. Be sure to review these details, which can typically be found in our terms of service or billing policies on our website or in your billing area client area.

Updated on: 04/09/2023

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